Compassionate Home Care in Cheshunt
Is the need of your loved one overtaking your life and now becoming overwhelming?
Making the decision to look for care is rarely easy. Whether it is for a parent, a partner, or for yourself, it is a big step. It often comes with mixed emotions, from anxiety about the future to the fear that you are “hanging up the boots” on your independence.
At Manaaki Healthcare, we want you to know that asking for support isn’t a sign of giving up. It is a positive step toward maintaining your lifestyle and staying safe in the home you love.
- For You: Our goal is to enable you, not restrict you. We are here to be an extra pair of hands to help you handle the tasks that have become tricky. This lets you focus on the things you enjoy.
- For the Family: We are here to lift the weight of worry. We want you to return to being a son, daughter, or partner rather than a full-time carer.
We bring the Maori ethos of “Manaaki” to every visit we make in Cheshunt. This means to support, care for, and show respect. We view ourselves as an extension of your family, not just a service provider.
Why Cheshunt families trust us
We are not just a care company; we are a caring company. We know that inviting someone into your home is a big step. We view ourselves as an extension of your family, working with you to ensure your loved one is safe and happy. Here is why families in Cheshunt rely on us:

Faces You Know
We assign a small, dedicated team to your loved one so they can build a genuine bond. All staff are fully trained, Enhanced DBS checked, and regularly spot checked in the field.

Rated "Good" by the CQC
We are fully registered and rated "Good" by the Care Quality Commission, ensuring our expertise matches our empathy.

Highly Rated By Our Clients
You don't have to take our word for it! We are proud of our reputation, holding the highest scores on homecare.co.uk and Google.

Your Online 24/7 Access
Peace of mind is paramount. Our digital portal allows you to see real-time updates on visits, medication, and wellbeing notes, so you are never left guessing.

Your Care, Your Way
From a 30-minute check-in to full-day support, we build the care plan around your lifestyle, not our schedule.

Local Expertise
We are Hertfordshire experts. We don't just work in Cheshunt; we are part of the local community.
Our services in Cheshunt
We believe care is about enabling people, not restricting them. Below are the services we provide to residents across Cheshunt, Waltham Cross, and Goffs Oak:

Personal Care
Support with washing, dressing, and daily hygiene routines to help you start the day with dignity and confidence.

Companionship Care
Loneliness can be a major challenge. Whether it’s a chat over a cup of tea at home or a trip to the Brookfield Centre for a bit of shopping, we focus on bringing fun back into your world.

Dementia and Alzheimer's Care
We support people living with dementia to maintain cognitive function and quality of life. We focus on what they can do, supporting them to live safely at home.

Elderly Care
Our core support for older adults who wish to remain in their own homes. We assist with medication, meals, and household duties to keep the home running smoothly.

Respite Care
Caregiving is a full-time job, and you deserve a break without the guilt. We provide temporary relief for primary family caregivers, so you can recharge knowing your loved one is in safe, friendly hands.

Reablement & Post-Hospital Support
Getting back on your feet after an illness or hospital stay can be tough. We help bridge the gap, assisting with medication management and household duties while you recover.

Palliative & End of Life Care
Compassionate physical and emotional support to ensure dignity and comfort during the most difficult times.

Sukhi Dhillon
Director

Julie Robinson
Registered Manager

Jade Finch
Field Care Supervisor
Your Cheshunt care team
Choosing Manaaki means choosing a team that truly knows the area. We aren’t a faceless agency managing you from a distant call centre; we are a “friendly bunch” operating right here in Hertfordshire.
Local Knowledge & Connections
Our carers know the local landscape inside out. Whether you live off the A10 or in the quieter residential roads near Goffs Oak, we account for local traffic to ensure we are on time. We work closely with local healthcare providers, including the doctors at Warden Lodge Medical Practice and Stockwell Lodge, to ensure that the support we provide complements your medical advice. We can even assist with collecting prescriptions from local pharmacies to save you the trip.
Expertise You Can Trust
We continually invest in training and upskilling our team to deliver the high-quality care you deserve. While kindness is our baseline, expertise is our standard. Beyond the daily essentials of personal care, our team is trained in:
- Neurological Support (MS & M.E.): Understanding the specific fatigue and mobility challenges of Multiple Sclerosis and Myalgic Encephalomyelitis (Chronic fatigue syndrome).
- Parkinson’s & MSA: Expertise in supporting those with Parkinson’s and Multiple System Atrophy to maintain independence.
- Dementia Care: Person-centred strategies that look past the diagnosis to support memory and identity. We keep them calm and understand things from their perspective.
- Falls Prevention: Assessing the home and supporting safe mobility to reduce fragility risks.
- Wound Management: We help maintain skin integrity with our specialist wound management and wound care training, delivered by Caring for Care. Under guidance from the District Nurses, we can change dressings instead of needing a nurse visit.
- Medication Management: Ensuring the right dose, at the right time, with strict safety protocols.
- Palliative Support: Compassionate physical and emotional care to ensure dignity during the final stages of life.
How it works
Contact Us
Call our friendly team for an informal chat about your situation.
Free Assessment
We come to your home in Cheshunt to discuss your needs and preferences - no obligation.
Your Care, Your Way
We build a bespoke care plan that suits your routine and matches you with the right carers.
What our clients say…
Our commitments to you
- Personalised Assessments:
Detailed, face-to-face assessments to fully understand your needs (Free of Charge). - Reliability:
Pre-agreed visit times and durations to suit you, not us. - Familiar Faces:
A small, dedicated team of trained carers builds familiarity, allowing us to identify changes in needs early. - Support When You Need It:
Caring and supportive team members available from 7:00 am to 10:00 pm, Monday to Sunday. - Total Transparency:
What you see is what you pay. There are no added charges eg. for carers travel. - Digital Visibility:
Follow your loved one’s care via our online portal – view the care schedule, medications, and wellbeing notes instantly.
Contact us today and let’s work together to make life that little bit easier.
FAQs
Do you charge for travel costs for visits in Cheshunt?
Are you registered with the CQC?
What areas of Cheshunt do you cover?
What is your minimum visit time?
Our minimum visit time is 30 minutes. We believe this is the minimum time required to provide safe, dignified care without rushing.
Can you help with medication?
Yes, our carers are trained in the safe administration and management of medication. We can also record this in real-time on our online system so family members can check it has been done.
My father lives with dementia. Can you support him?
How quickly can you start care?
We understand that sometimes care is needed urgently, for example, after a hospital discharge. We aim to be as responsive as possible. After a quick assessment, we can often get a care plan in place very quickly.
Contact for care
Ready to discuss your care needs further, or not quite sure what to do next?
Give us a call, and let’s talk things through. No obligation – we’re just here to help.
Call us – Monday to Friday,
8:00am to 5:00pm, on 01992 911345.
Alternatively fill in the form below and we will get back to you.
We cover the whole of Cheshunt and the surrounding areas:
Hertfordshire Head Office
Manaaki Healthcare Ltd.
Four Rivers House
Fentiman Walk
Hertford
SG14 1DB
Registered in England and Wales
Company number: 11898030
We are proud to support families in:
Welwyn / Welwyn Garden City
Ware
Hoddesdon
Broxbourne
Cuffley
… and surrounding areas
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