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Dedicated Home Care Services in Hatfield

Lady on couch happy with home care services

Are you struggling with managing your daily routines?

We know that acknowledging you need a bit of extra support, or realising a parent can no longer cope alone, is a steep emotional mountain to climb.

But asking for help isn’t giving up. It is about taking control.

Whether you are a daughter worrying about a parent living alone, or you are looking for support yourself to maintain your independence, Manaaki is here to help. We are a care company rooted in the Maori ethos of “Manaaki.” This means to support, care, and show respect. We view ourselves as an extension of your family, not just a service provider.

We don’t just perform tasks. We support your lifestyle, helping you or your loved one live comfortably in the Hatfield community you know and love.

Let’s have a chat. Contact our friendly team to discuss how we can make life a little bit easier for you.

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Why local families trust Manaaki Healthcare

More Than Just a Service - We Are Family

We know there are many options when looking for a home care agency. Here is why families across Hatfield and Hertfordshire trust us to be an extension of their own family.
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Small, Dedicated Teams

We assign a small, dedicated team to each client to ensure familiarity. This builds a genuine bond between our carers and your loved one. All staff are fully trained, Enhanced DBS checked, and regularly spot checked in the field.

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CQC Rated 'Good'

We are fully registered and rated "Good" by the Care Quality Commission. This is your assurance of our commitment to safety and high standards.

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Highly Rated By Our Clients

You don't have to take our word for it! We are proud of our reputation, holding the highest scores on homecare.co.uk and 5-star ratings on Google.

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Real-Time Peace of Mind

Our portal allows family members to see real-time updates on care visits, medication, and wellbeing notes, helping to ease the anxiety of not being there yourself.

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Your Care, Your Way

From a 30-minute check-in to full-day support, we build the care plan around your lifestyle, not our schedule.

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Local Experts

We are a care agency rooted in Hertfordshire. We know the local pharmacies, the doctors, and the community, ensuring seamless support.

Trusted home care services in Hatfield

We provide a comprehensive range of visiting home care services tailored specifically to families in Hatfield and the surrounding areas. Whether you need a 30-minute safety check or complex daily support, our local team is here for you.
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Personal Care

Dignified support with washing, dressing, and morning routines to start the day right.

Patient with cup of tea during Companionship Care

Companionship Care

Combating loneliness is vital for mental wellbeing. Whether it’s a friendly chat over tea or a trip to the shops at The Galleria or Hatfield town centre, we are there to keep you connected.

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Dementia & Alzheimer's Care

We support people living with dementia to remain in familiar surroundings. Our approach focuses on what you can do, maintaining cognitive function and quality of life.

Elderly lady helped with reablement care

Reablement & Hospital Discharge

Returning home after a stay at Lister Hospital or Princess Alexandra Hospital can be daunting. We assist with the transition to get you back on your feet safely.

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Respite Care

Temporary relief for primary family caregivers. Take a break knowing your loved one is safe with our friendly, professional carers.

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Palliative & End of Life Care

Compassionate, emotional, and physical support to ensure dignity and comfort at home during difficult times.

Elderly Support

Our core support for older adults who wish to remain in their own homes. We assist with medication, meals, and household duties to keep the home running smoothly.

Contact Us
Sukhi Dhillon - Director - Manaaki Healthcare

Sukhi Dhillon

Director

Julie Robinson - Registered Manager

Julie Robinson

Registered Manager

Jade Finch - Field Care Supervisor - Manaaki Healthcare

Jade Finch

Field Care Supervisor

Your Hatfield care team

Local Knowledge You Can Rely On

At Manaaki, we are proud to be a genuine local care company. We don’t just work in Hatfield; we live here and know it inside out. We understand that getting from the Business Park to the older parts of Old Hatfield during rush hour requires planning. Our carers know the local shortcuts – from the Great North Road to Queensway – to ensure we arrive on time. We know that when you are waiting for support, every minute counts.

Connected with Your Health Community

We view ourselves as an extension of your support network. To make sure your care is seamless, we work closely with local health professionals. We can liaise with discharge teams at the New QEII Hospital in Welwyn Garden City and we can support clients registered with local practices like Burvill House Surgery and Wrafton House. This local connectivity helps us advocate for our clients effectively, taking that weight off your shoulders.

Expertise You Can Trust

We are rated “Good” by the CQC. This means you can have peace of mind knowing our team is safe, effective, and compassionate. We continually invest in training so we can support lifestyle, not just perform tasks.

As well as routine domiciliary care (washing, dressing, and meal prep), we have a dedicated team able to provide support in specialist areas.

Our carers are trained and experienced in:

  • Neurological Conditions
  • Falls and fragility management
  • Safe administration of medication
  • Wound management
  • Multiple Sclerosis (MS) support
  • ME (Myalgic Encephalomyelitis) support
  • Dementia care and support
  • Palliative and End of Life support
  • Neurodegenerative conditions including Parkinson’s and MSA

How it works

Getting started is simple

Call our Friendly Team

We’ll have a chat about your situation. No sales pressure, just advice.

Free Assessment

We visit you at home to understand your specific needs and personality.

Bespoke Care Plan

We build a routine that suits you, matching you with the right carers to make life a little bit easier. Your care, your way.

What our clients say…

Our commitments to you

We Are More Than Just a Care Company, We Are a CARING Company

Inviting someone into your home requires trust. Here is what we promise:

  • Detailed, Personalised Assessments:
    We take the time to understand your needs completely, free of charge.
  • Reliability:
    We work to pre-agreed visit times and durations that suit your lifestyle.
  • Familiarity:
    By using a small, dedicated team of trained carers, we spot changes in health needs early and build real relationships.
  • Transparent Pricing:
    What you see is what you pay. We never add hidden charges.
  • Instant Updates:
    You can follow the care journey via our online portal – checking schedules, medications, and wellbeing notes for total peace of mind.

Contact us today and let’s work together to make life that little bit easier.

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FAQs

Do you cover all areas of Hatfield?
Yes, we provide home care services across the entire Hatfield area. This includes Old Hatfield, The Ryde, and Ellenbrook. We also extend our support out toward Brookmans Park and Welham Green. Being Hertfordshire experts, our team knows the local routes well, ensuring reliable arrival times
Our minimum visit is 30 minutes. We believe this is the absolute minimum time required to provide safe, dignified support. We are a caring company, not just a service provider, so we never want our carers to feel rushed when helping your loved one wash, dress, or prepare a meal.
While we cannot guarantee a single person due to holidays and breaks, we assign a small, dedicated team to every client. This ensures you and your family always see a familiar face who knows your routine and preferences. We know that building a relationship is just as important as the physical care.
Yes. Our carers are fully trained in the safe administration and management of medication. For your peace of mind, we use the OnePlan system. This digital portal allows you to see real-time updates on medication and wellbeing notes from your phone, so you always know your loved one is safe.

Absolutely. We specialise in reablement and post-hospital support. We can work with discharge teams at local Hertfordshire Hospitals to ensure a safe return home, assisting with mobility and settling back into a routine. Most importantly, we aim to get you living independently again – without needing our continued support.

Yes, we are registered with the Care Quality Commission (CQC) and are proud to be rated “Good”. This means our leadership and safety standards have been independently verified, offering you reassurance regarding the quality of our care
We view care as a dynamic process. We follow the philosophy of “Your care, your way”. We hold regular reviews, but you can contact the office at any time to adjust visits or tasks. Whether it is adding more companionship or adjusting personal care, we are here to make life a little bit easier for you.

Contact for care

Ready to discuss your care needs further, or not quite sure what to do next?

Give us a call, and let’s talk things through. No obligation – we’re just here to help.

Call us – Monday to Friday,
8:00am to 5:00pm, on 01992 911345.

Alternatively fill in the form below and we will get back to you.

We cover the whole of Hatfield and the surrounding areas:

Hertfordshire Head Office

Manaaki Healthcare Ltd.
Four Rivers House
Fentiman Walk
Hertford
SG14 1DB

Registered in England and Wales
Company number: 11898030

We are proud to support families in:

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Partners and Associations

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